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Outstanding Customer Service for All Types of CNC Machines

Presales Service

What can our sales staff do for you?

Consulting – Providing solutions for clients by staffing their projects with skilled and reliable CNC machining consultants.

Demonstrations – Showing you different machines by demo video, including operating tips & trics, introduction, and training that will help you learn to program on CNC machines.

Sample Making – Making samples with our machine according to your materials, designs, sizes, and any other requirements.

Concept Creation – Creating a realistic concept that our machines meet your working projects, ideas or plans.

Sign A Contract – Signing a business contract after we negotiated an important agreement with you.

Place An Order – Placing an order to the production department and inform the after sales department to follow up.

How about the ability of our sales staff?

Communication
96%
Coordination
98%
Cooperation
99%

99%

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After Sales Service

What can our technical experts do for you?

Training – Launching a targeted training, whether the customer is a beginner or professional.

Programming – Teaching you how to use CNC software, control system and how to complete a CNC machining project.

Debugging – Identifying and removing errors from your CNC machining, CNC programming, or operation.

Maintenance – Teaching you how to maintain your machine under different conditions, whether it’s new or used.

Usability – Teaching you how to use your CNC machine to achieve a defined goal effectively, efficiently and satisfactorily in a specific context.

How about our experts' skills and experiences?

Communication
92%
Coordination
95%
Cooperation
96%

92%

Pros

02%

Cons

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How To Get Your Own CNC Machine?

If you’re shopping for a new CNC machine in today’s marketplace, you’ll find similar products everywhere. Whether you’re a novice or an expert, it’s hard to pick the best one for your business. You’ll have to compare similar features and costs, shop around for the best price, and know how to deal with the transaction. Here are four easy-to-follow steps a buyer would take to purchase a new CNC machine. You’ll understand how to research, locate, price and negotiate to buy your next machine tool. They’ll make the buying process easier and quicker.

1st

Research & Compare

Find and research the most popular CNC machines on the market, read expert reviews and ratings online, pick and list the machine tools that best match your business from the well-known brands in the world, compare features and costs.

2nd

Locating & Testing

Once you have a short list, it's time to figure out how to locate your picks in action, and find the best price for your budget. Next, you need to ask the dealer to do a sample test of your design with the CNC machine tool you want to buy.

3rd

Get A Free Quote

If the trial machining can meet your business needs, you should request a free quote with the CNC machine configurations, warranty, breakdown of costs, terms and conditions of payment, shipping and receiving, service and support.

4th

Transaction & Shipping

Everything is ready, you should sign a purchase contract with the dealer. Once an agreement is reached, the machine is yours, you can pay on agreed terms and ask to have it manufactured and delivered in a timely manner.